Privacy Policy
Your privacy matters to us. This policy explains how zorathinvelq collects, uses, and protects your personal information when you use our budget essentials services.
Last Updated: January 15, 2025
1 Information We Collect
When you use zorathinvelq's budget essentials platform, we collect several types of information to provide you with personalized financial guidance. This includes information you voluntarily provide and data automatically collected through your interactions with our services.
Personal Information You Provide
- Contact details including name, email address, phone number, and mailing address
- Financial information such as income ranges, expense categories, and budget goals
- Account credentials and security information for your zorathinvelq profile
- Communication preferences and feedback about our services
- Payment information for premium services, processed securely through encrypted systems
Automatically Collected Data
Our platform automatically collects technical information to improve your experience, including device information, browser type, IP address, and usage patterns. We use cookies and similar technologies to remember your preferences and analyze how our services are used.
2 How We Use Your Information
Your information helps us deliver relevant budget guidance and improve our financial education services. We process your data based on legitimate business interests, contractual obligations, and your consent where required by Canadian privacy laws.
- Providing personalized budget recommendations and financial insights
- Processing payments and managing your account access
- Sending important updates about our services and educational content
- Improving our platform through usage analytics and user feedback
- Complying with legal requirements and preventing fraudulent activities
- Conducting research to develop better financial education tools
We never sell your personal information to third parties. Your financial data remains confidential and is used solely to enhance your experience with zorathinvelq's budget essentials services.
3 Information Sharing and Disclosure
zorathinvelq only shares your information in specific, limited circumstances. We maintain strict controls over data sharing and ensure any third parties meet our privacy and security standards.
Service Providers
We work with trusted service providers who help us operate our platform, including cloud hosting services, payment processors, and email delivery systems. These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information when required by Canadian law, court orders, or regulatory requests. This includes situations where disclosure is necessary to protect the safety of users or prevent illegal activities.
4 Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA, you have several important rights regarding your personal information. We're committed to helping you exercise these rights effectively.
Access Your Data
Request a copy of the personal information we hold about you, including how it's being used and who we've shared it with.
Correct Information
Update or correct any inaccurate personal information in your zorathinvelq account at any time through your profile settings.
Delete Your Account
Request deletion of your personal information, subject to legal retention requirements and legitimate business purposes.
Withdraw Consent
Opt out of marketing communications or withdraw consent for certain data processing activities where consent is the legal basis.
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may require verification of your identity to protect your privacy.
5 Data Security and Retention
Protecting your information is fundamental to our operations. We implement comprehensive security measures and regularly review our practices to ensure your data remains safe.
Security Measures
- End-to-end encryption for all sensitive financial data transmission
- Secure cloud storage with regular backup systems and disaster recovery plans
- Multi-factor authentication requirements for staff accessing user data
- Regular security audits and vulnerability assessments by third-party experts
- Limited access controls ensuring only authorized personnel can view personal information
Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Account information is typically kept for seven years after account closure to meet Canadian tax and business record requirements. Marketing preferences and communication logs are deleted within two years of your last interaction with our services.
6 Cookies and Tracking Technologies
zorathinvelq uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality, including user authentication and security features
- Performance Cookies: Help us analyze site usage and improve user experience through analytics
- Preference Cookies: Remember your settings and customize your experience on return visits
- Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness (with your consent)
7 International Data Transfers
While zorathinvelq primarily operates within Canada, some of our service providers may process data in other countries. When international transfers occur, we ensure adequate protection through approved transfer mechanisms and contractual safeguards that meet Canadian privacy standards.
Any data transferred outside Canada is protected by agreements requiring equivalent privacy protection to Canadian standards. We regularly review our international partners to ensure ongoing compliance with privacy requirements.
8 Children's Privacy
zorathinvelq's services are designed for adults managing their personal finances. We don't knowingly collect information from individuals under 18 years of age. If we discover that a minor has provided personal information, we'll delete it promptly and terminate any associated account.
Parents or guardians who believe their child has provided information to zorathinvelq should contact us immediately. We're committed to protecting children's privacy and will take appropriate action to remove any unauthorized information.
9 Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When significant changes occur, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top indicates when the most recent changes were made.
10 Complaints and Concerns
If you have concerns about how zorathinvelq handles your personal information, we want to resolve them quickly and fairly. Contact our privacy team first, and we'll investigate your concerns within 30 days.
If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. We'll cooperate fully with any official investigations and work to address any identified issues promptly.
Questions About Your Privacy?
For privacy-related questions, requests, or concerns, contact our dedicated privacy team:
Email: contact@zorathinvelq.world
Phone: +14382880295
Address: 1234 17th Ave, Prince George, BC V2L 3Y9, Canada